Any returns must be sent to:
Galaxy Graphx Returns
Order # _____
PO BOX 1985, Yuma AZ 85366
- Please ship your items using a trackable shipping service or purchase insurance on your package. Galaxy Graphx is not responsible for any lost or stolen items we did not ship.
- Upon receipt of item, inspection of the item will be conducted and it will be determined if a store credit is valid.
- Any items shipped to Galaxy Graphx will only be allowed to receive store credit on the item.
- Merchandise must be returned within 14 days from receipt of the item.
- Please allow 7-10 business days to receive an email regarding your store credit once receipt of the item.
- Merchandise may not be worn, altered, washed, and "must" have all tags attached.
- If merchandise is returned worn, altered, washed, unstained (free of makeup, deodorant, etc.) and/or without tags you will be charged shipping costs for the item to be returned back as the item is now damaged.
- Original shipping charges are Non-Refundable.
- Items that are returned back to Galaxy Graphx that are not picked up, “undeliverable address”, or are refused by the customer will be assessed for a restocking fee and will be charged a $10 restocking fee
NON-RETURNABLE for store credit:
- SALE items are non returnable for store credit and are FINAL SALE
- Custom designs, bodysuits, swimwear, intimates
- ALL International orders are FINAL SALE!
- Customer is responsible for any customs charges with shipping of the item, which is separate and charged by Customs